T-mobile's subscriber growth stalls as churn rises in q2

T-Mobile's second quarter earnings report reveals a stagnating subscriber base, with postpaid net additions plummeting 13% year-over-year to 277,000. The decline in new customers coincides with a rise in postpaid churn, reaching 0.99% in the three-month period ending June 30.

Churn and app-only transactions weigh on growth

The increase in postpaid churn, from 0.92% in the same quarter last year to 0.99%, signals a troubling trend for the carrier. It suggests that some T-Mobile subscribers are growing dissatisfied with the company's digital-first transformation, which has made the T-Life app increasingly essential for transactions.